ServiceNow Best Practices
UPDATE SETS BEST PRACTICES According to ServiceNow, update sets can be defined as “A grouping of customizations into a single package that can easily be promoted to other instances.” Customizations
ServiceNow Development Team’s Best Practices
DEVELOPMENT Know what is happening and who is doing what To prevent ‘stepping on another team-members/developers/admin’s toes,’ Communicate with team-members before talking to admins Use meaningful “Names” and “Descriptions” for your Update-sets. Don’t use other
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